Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please review our policy below:

1. Eligibility for Returns

• Returns are accepted within 7 days from the date of delivery.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• Certain items such as personal care products, intimate wear, customized orders, and clearance items are non-returnable for hygiene and safety reasons.

2. Refund Process

• Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Shipping costs are non-refundable unless the return is due to our error or a defective product.

3. Exchanges

• Exchanges are only offered for defective, damaged, or incorrect items.

• To request an exchange, please contact us before sending the product back.

4. Return Procedure

• Email [beltbloom8909@gmail.com] with your order number, product details, and reason for return.

• Our customer care team will provide the return address and shipping instructions.

• Customers are responsible for return shipping charges unless the item is faulty or incorrect.

5. Contact Information

For questions or assistance, reach us at:
📧 [beltbloom8909@gmail.com]
📞 [03215879842]